Terms of Service

1. Service Description and Eligibility

1.1 About OSXN

The Online Safety Exchange Network (OSXN) is a professional networking platform designed specifically for practitioners working in online safety, child protection, digital wellness, and related fields. We provide tools for professional networking, collaboration, knowledge sharing, and career development within the online safety community.

1.2 Eligibility Requirements

To use OSXN, you must:

• Be at least 18 years of age
• Work in or have a legitimate professional interest in online safety and related fields
• Provide accurate information during registration
• Agree to use the platform for professional purposes
• Comply with all applicable laws and regulations

1.3 Professional Use Only

OSXN is intended exclusively for professional networking and collaboration. Personal social networking, dating, commercial marketing (outside designated areas), or non-professional activities are not permitted.

2. Account Registration and Responsibilities

2.1 Account Creation

When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Use your real name and professional details
• Create only one account per person
• Keep your login credentials secure and confidential

2.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your password
• All activities that occur under your account
• Immediately notifying us of any unauthorized use
• Choosing a strong, unique password
• Logging out of shared or public computers

2.3 Professional Profile Accuracy

Your profile information must be truthful and current, including:

• Professional affiliations and roles
• Experience level and expertise areas
• Contact information and preferences
• Organization memberships and positions

3. Acceptable Use Policy

3.1 Professional Conduct

As online safety professionals, we expect users to maintain high standards of professional conduct. You agree to:

• Treat all community members with respect and professionalism
• Engage in constructive and meaningful professional dialogue
• Respect confidentiality and privacy expectations
• Maintain professional boundaries in all interactions

3.2 Prohibited Activities

You may not use OSXN to:

• Share illegal content or engage in illegal activities
• Violate intellectual property rights of others
• Distribute malware, viruses, or harmful code
• Impersonate others or misrepresent your identity or affiliations
• Spam, harass, or repeatedly contact unwilling recipients
• Share confidential information without proper authorization
• Attempt to gain unauthorized access to accounts or systems
• Use the platform for commercial solicitation outside designated areas

3.3 Content Standards

All content shared on OSXN must:

• Be relevant to online safety and professional development
• Respect copyright and intellectual property rights
• Comply with applicable laws and professional standards
• Maintain appropriate confidentiality of sensitive information
• Be free from discriminatory, harassing, or offensive material

4. Subscription Plans and Payment

4.1 Subscription Tiers

OSXN offers multiple subscription levels:

• Free: Basic platform access with limited features
• Professional: Enhanced networking and collaboration tools
• Enterprise: Full platform access with advanced features
• Custom: Tailored plans for organizations and institutions

4.2 Payment Terms

• Subscriptions are billed in advance on a monthly or annual basis
• Payment must be made by credit card or other approved payment method
• All fees are non-refundable except as required by law
• Prices are subject to change with 30 days notice

4.3 Automatic Renewal

• Subscriptions automatically renew unless cancelled
• You may cancel at any time through your account settings
• Cancellation takes effect at the end of your current billing period
• Downgraded accounts may lose access to premium features

4.4 Refund Policy

• Refunds are generally not provided for subscription fees
• Refunds may be considered for technical issues preventing platform use
• Refund requests must be submitted within 14 days of billing
• Each refund request is evaluated individually

5. Content and Intellectual Property

5.1 Your Content

You retain ownership of content you create and share on OSXN. By posting content, you grant OSXN a non-exclusive, worldwide license to:

• Display, store, and transmit your content on the platform
• Make your content available to other users as per your privacy settings
• Create backups and copies necessary for platform operation
• Modify formatting for display across different devices and platforms

5.2 OSXN's Content

All OSXN platform features, design, software, and documentation are owned by Online Safety Exchange Limited and protected by intellectual property laws. You may not:

• Copy, modify, or distribute our proprietary content
• Reverse engineer or attempt to extract source code
• Use our trademarks or branding without permission
• Create derivative works based on our platform

5.3 Respect for Others' Rights

You must respect the intellectual property rights of other users and third parties. If you believe content infringes your rights, contact us at legal@onlinesafetyexchange.org with details of the alleged infringement.

5.4 Content Removal

We reserve the right to remove content that:

• Violates these Terms of Service
• Infringes intellectual property rights
• Is reported as inappropriate by community members
• Poses security or legal risks to the platform or users